12 - 13 March 2014
MEF Petaling Jaya, Selangor
9:00 am – 5:00pm
** SBL Claimable
Objectives
This programme is designed for personnel who are responsible for their staff’s training and development in order to:
• Create strategi es to meet organisational and departmental needs
• To identify the individual training needs and subsequently structure the essential training programmes
• The use of the TNA as an overall management tool
Topics Covered
1. An overview of Training and TNA
- The purpose, definition & objectives
2. The Approaches to Conducting TNA
- The methodologies and process
- The stakeholders for successful TNA
3. The Collection of Feedback
- The techniques and design of data collection forms
4. Setting and Identifying Training Needs
- Conducting Job Analysis
5. Presentation of Training Plan
- Selecting and Prioritising training programmes
- The layout of company’s annual training directory
- Writing an overall TNA report
Target Audience
Trainers, Managers, Executives and anyone who makes decisions about training and involved in analysing, designing and implementing organisational development plan.
Trainer
Mr. Sri Vahlsan has more than 10 years of experience in the area of People Relations. Backed with years of working experience in the Hospitality Industry has given him sound knowledge in Customer Service and Employee Relations. Geared with this exposure and experience, his delivery has been able to bridge the gaps in organizational needs by transforming the contents into reflective inputs for employees to succeed in their working place
Mr. Sri’s areas of specialization include Customer Service, Communication Skills, Employee Skills Development, Motivation and Product Knowledge Development. He has also assisted organization’s in carrying out their Training Needs Analysis while looking at specific approaches. He is also a Certified Trainer in Management Training Program issued by (NICC) Japanese Business Federation and a Certified Trainer issued by Pembangunan Sumber Manusia Berhad.(PSMB)
Academically he holds a Bachelor’s Degree in Management from Bournemouth University in UK and a Master In Management (specializing in Human Resource) from one of the local public university.
Course Fees • RM750 per participant, inclusive of course materials, refreshments and lunch. Discount of RM150 for MEF members.
For Registration Form, CLICK HERE
MEF Petaling Jaya, Selangor
9:00 am – 5:00pm
** SBL Claimable
Objectives
This programme is designed for personnel who are responsible for their staff’s training and development in order to:
• Create strategi es to meet organisational and departmental needs
• To identify the individual training needs and subsequently structure the essential training programmes
• The use of the TNA as an overall management tool
Topics Covered
1. An overview of Training and TNA
- The purpose, definition & objectives
2. The Approaches to Conducting TNA
- The methodologies and process
- The stakeholders for successful TNA
3. The Collection of Feedback
- The techniques and design of data collection forms
4. Setting and Identifying Training Needs
- Conducting Job Analysis
5. Presentation of Training Plan
- Selecting and Prioritising training programmes
- The layout of company’s annual training directory
- Writing an overall TNA report
Target Audience
Trainers, Managers, Executives and anyone who makes decisions about training and involved in analysing, designing and implementing organisational development plan.
Trainer
Mr. Sri Vahlsan has more than 10 years of experience in the area of People Relations. Backed with years of working experience in the Hospitality Industry has given him sound knowledge in Customer Service and Employee Relations. Geared with this exposure and experience, his delivery has been able to bridge the gaps in organizational needs by transforming the contents into reflective inputs for employees to succeed in their working place
Mr. Sri’s areas of specialization include Customer Service, Communication Skills, Employee Skills Development, Motivation and Product Knowledge Development. He has also assisted organization’s in carrying out their Training Needs Analysis while looking at specific approaches. He is also a Certified Trainer in Management Training Program issued by (NICC) Japanese Business Federation and a Certified Trainer issued by Pembangunan Sumber Manusia Berhad.(PSMB)
Academically he holds a Bachelor’s Degree in Management from Bournemouth University in UK and a Master In Management (specializing in Human Resource) from one of the local public university.
Course Fees • RM750 per participant, inclusive of course materials, refreshments and lunch. Discount of RM150 for MEF members.
For Registration Form, CLICK HERE
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