New Wave of Virtual Employees Working Smarter but Risking Burnout - Labour Law Blog

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Mar 21, 2013

New Wave of Virtual Employees Working Smarter but Risking Burnout

It has been found that while mobile technologies are helping to improve productivity and efficiency in the workplace, “but these technologies are also contributing to increased fatigue and burnout among workers who are putting a lot of the pressure on themselves”, as highlighted in the Kelly Press Room.

According to a recent Workplace Survey by Kelly Services, “the survey examines the rise of the highly virtual workforce, characterized by widespread access to mobile technologies, and the impact on workplace productivity, work-life balance and job security. Almost 170,000 people across all generations in 30 countries, including the Americas, APAC and EMEA regions, participated in the current survey.”

Extracted from the Kelly Global Workforce Index (KGWI), an annual survey conducted by Kelly Services (NASDAQ: KELYA) (NASDAQ: KELYB):
  • More than a quarter of employees (27 percent), globally, say that they feel pressured to stay connected with work outside of normal work hours, through email, smartphones and other online platforms. 
  • More than half (53 percent) say that staying "connected" has increased their productivity, while work-life balance has also largely improved, but concerns about job security and burnout are being felt by a significant number of respondents. 
  • Nearly a quarter of workers (23 percent) report spending no time "connected" to the workplace during their off hours. Almost half (49 percent) report spending up to five hours each week, another 27 percent spend more than six hours per week, with many revealing they spend more than 10 hours per week connected to work during their off hours. 
  • The blurring of the line between work and leisure is occurring across all generations but is most pronounced for Gen Y and Gen X employees and those with a professional and technical background. These workers feel the greatest pressure to maintain contact with their work, even during their downtime. 
  • Asked to identify the main pressures for staying connected with work, the largest share (36 percent) said they were placing the pressure on themselves. Other sources of pressure were coming from employers, identified by 26 percent, "industry culture" (15 percent), customers and clients (14 percent), and other employees (5 percent). 
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