THE PROFESSIONAL MANAGER
10 & 11 September 2012
MEF PETALING JAYA, SELANGOR
9:00 am – 5:00pm
Objectives
The success of a particular department is highly dependent on the effectiveness of the manager managing the department.
This 2-day course aims to provide useful insights into the nature of management and the challenges facing managers. It enables participants to develop their confidence, skills and effectiveness as managers.
Topics Covered
A CAREER IN MANAGEMENT
• The Challenges of a New Manager
• Self-Assessment - Strengths & Weaknesses
• The Dos & Don’ts
LEADERSHIP AND MOTIVATION
• Identifying Leadership Styles
• Applying effective styles
• Motivation of the Individuals & the Team
• Effective Communication
PERFORMANCE MANAGEMENT
• Establishing Standards of Performance
• Managing Performance
• Coaching & Counselling in the Performance Management Process
• Applying the Effective Steps of Coaching and Counselling
CONFLICT MANAGEMENT
• Understanding Group Dynamics leading to Conflict
• Identifying Strategies for dealing with conflict
Target Audience
· Newly appointed Managers.
· Executives & Managers without formal training in management skills.
Trainers
Encik Mohd Arshad Jamil is a powerful and inspiring Training Consultant of the Malaysian Employers Federation Academy, who offers over 20 years of his solid experience and insights of various organisations. His interest lies in the areas of Human Capital Development specifically Leadership, Learning and Thinking Skills, Motivation, Team Development, Performance Improvement, and Employee Relationship Management. Mohar, as he is fondly called by friends, is a PSMB certified trainer and holds a Diploma in Public Administration, Bachelor in Laws (LL.B) and Masters in Law (LL.M). He advocates holistic human capital development and leads by example through some of his social and voluntary endeavours.
REGISTRATION FORM
We would like to register the followings for the course on THE PROFESSIONAL MANAGER;
10 & 11 September 2012
1. Mr/Mrs/Ms :
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2. Mr/Mrs/Ms :
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3. Mr/Mrs/Ms :
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Company :
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Tel : Fax :
Name of Person In-Charge :
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COURSE FEE
(please tick v where applicable)
___ MEF members – RM650 per participant payable to
Malaysian Employers Federation
MEF Academy Sdn Bhd
Attached is our cheque no. : _______________________
Please forward your registration to
MEF ACADEMY SDN BHD
3A06-3A07, Block A, Phileo Damansara II, Off Jalan Damansara
46350 Petaling Jaya, SELANGOR
Tel: 03-79557778 ext. 137/144 Fax: 03-79556808
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