The Professional Manager

THE PROFESSIONAL MANAGER
29 & 30 August 2012
MEF PETALING JAYA, SELANGOR
9:00 am – 5:00pm

Objectives
The success of a particular department is highly dependent on the effectiveness of the manager managing the department.

This 2-day course aims to provide useful insights into the nature of management and the challenges facing managers. It enables participants to develop their confidence, skills and effectiveness as managers.

Topics Covered
A CAREER IN MANAGEMENT
• The Challenges of a New Manager
• Self-Assessment - Strengths & Weaknesses
• The Dos & Don’ts

LEADERSHIP AND MOTIVATION
• Identifying Leadership Styles
• Applying effective styles
• Motivation of the Individuals & the Team
• Effective Communication

PERFORMANCE MANAGEMENT
• Establishing Standards of Performance
• Managing Performance
• Coaching & Counselling in the Performance Management Process
• Applying the Effective Steps of Coaching and Counselling

CONFLICT MANAGEMENT
• Understanding Group Dynamics leading to Conflict
• Identifying Strategies for dealing with conflict

Target Audience
· Newly appointed Managers.
· Executives & Managers without formal training in management skills.

Trainers
Encik Mohd Arshad Jamil is a powerful and inspiring Training Consultant of the Malaysian Employers Federation Academy, who offers over 20 years of his solid experience and insights of various organisations. His interest lies in the areas of Human Capital Development specifically Leadership, Learning and Thinking Skills, Motivation, Team Development, Performance Improvement, and Employee Relationship Management. Mohar, as he is fondly called by friends, is a PSMB certified trainer and holds a Diploma in Public Administration, Bachelor in Laws (LL.B) and Masters in Law (LL.M). He advocates holistic human capital development and leads by example through some of his social and voluntary endeavours.

REGISTRATION FORM We would like to register the followings for the course on  THE PROFESSIONAL MANAGER; 29 & 30 August 2012  1.  Mr/Mrs/Ms       :      Designation     : 2. Mr/Mrs/Ms        :     Designation      : 3. Mr/Mrs/Ms        :     Designation      : Company              : Address                :                                Tel                          :                                         Fax   :  Name of Person In-Charge    :      Designation                         : E-mail                                 :      COURSE FEE (please tick v  where applicable)                          ___   MEF members – RM650 per participant payable to                                     Malaysian Employers Federation                 ___   Non-members – RM800 per participant payable to                                     MEF Academy Sdn Bhd .  Attached is our cheque no. : _______________________ Please forward your registration to MEF ACADEMY SDN BHD 3A06-3A07, Block A, Phileo Damansara II, Off Jalan Damansara 46350 Petaling Jaya, SELANGOR Tel: 03-79557778 ext. 137/144   Fax: 03-79556808 email: nazlina@mef.org.my;roszanariah@mef.org.my