DEVELOPING SUPERVISORS INTO MANAGERS

DEVELOPING SUPERVISORS INTO MANAGERS  – A TRANSITION WORKSHOP 

19 & 20 October 2016 

 

MEF PETALING JAYA, SELANGOR

9:00 am – 5:00pm

Developing Supervisors into Managers - A Transition Workshop is a comprehensive workshop on the basic working knowledge of management and provides a full range of the techniques and approaches that will help supervisors become professional managers to achieve the best in the people and company.


Objectives

• To correct any misconceptions the newly promoted managers may have in their new position;
• To help them develop core managerial competencies and skills needed for a successful transition into the new role;
• To show the ways on how to become an effective manager in meeting the organization, departmental as well as personal goals.

Topics Covered

1. MANAGING CHANGE – SUPERVISOR TO MANAGER

• What are the key roles?
• Roles and responsibilities of supervisors
• Success & Failures of Supervisors
• Transition from Worker to Supervisor

2. INTERPERSONAL & COMMUNICATION

• Interpersonal Skills
• Communication at the office
• Ideal communication competency
• Effective superior / subordinate communication

3. DELEGATING SUCCESSFULLY

• Understanding delegation
• Delegating effectively
• Monitoring progress
• Improving skills

4. MOTIVATING PEOPLE

• Analysing motivation
• Building up motivation
• Getting the best from people
• Rewarding achievement

5. MANAGEMENT PROCESS

• Planning
• Directing
• Controlling
• Coordinating

6. MANAGEMENT SKILLS

• Managing Time
• Managing Meetings
• Managing Teams

7. MANAGING DISCIPLINE & PERFORMANCE

• Duties and obligations of an employer/worker
• Misconduct
• Condonation
• Handling leave / absenteeism
• Domestic procedures

Who Should Attend

The programme is designed for supervisors and newly appointed managers

Methodology

• Lectures
• Case studies
• Training Games
• Video sessions
• Role play
• Practical exercises

Course fees

· RM742 per participant (MEF Members)

· RM848 per participant (Non-Member)

*** course fee is inclusive of 6% GST

Trainers

Mrs T.Rani Nathan is a Senior Consultant with MEF Academy, the training & education arm of Malaysian Employers Federation. She is a Certified Trainer recognized by the Human Resources Development Berhad (PSMB), with 15 years extensive experience and expertise in Japanese Management Training, Managerial Skills, Supervisory Skills, Performance Management, Change Management, Training Skills, Presentation Skills and Customer Services Skills programs. Mrs. Rani holds professional certifications as Master Trainer awarded by United Nations Development Programs (UNDP) – Malaysian Institute of Integrity; Certified Trainer by Human Resource Development Corporation, Certificate in Training Services from International Labour Organisation and Qualified Management Training Programme (MTP) Trainer from Japan Industrial Training Association (JITA). Mrs Rani holds Masters In Law (LL.M) from University Malaya, LL.B (Hons) from University of London and Certificate In Legal Practice (CLP). 

Registration form: CLICK HERE