14 October 2013
MEF Petaling Jaya, Selangor
9:00 am – 5:00pm
Objectives
This 1-day introductory course is to enable participants to acquire the confidence and basic skills to conduct a training session effectively.
Topics Covered
SOME BASIC SKILLS FOR NEW
• Survival Skills Inventory • Problem Participant Strategies
• Trainer’s Skills
• Do’s & Don’ts For New Trainers
ADULT LEARNING
• Know Your Trainees
• Basic Principles
• Steps of Adult Learning
• Methods Variety Scale
DELIVERING TRAINING
• Communication Skills
• Non-Verbal Communication
• Questioning Skills
• Answering Questions/Giving Feedback
• Active Listening
• Building Trainee’s Self-Esteem
SELF-ASSESSMENT TRAINERS
• Self-Inventory on Assertion
• How can a Trainer help Trainees learn
• Characteristics of an Effective Trainer
Target Audience
New Trainers, Supervisors, Executives and all those who are required to train, instruct, either on a one-to-one basis or as a small group in the work environment.
Methodology
Lectures
• Individual & group exercises
• Discussions
• Role play
Trainer
Encik Mohd Arshad Jamil is a powerful and inspiring Training Consultant of the Malaysian Employers Federation Academy, who offers over 20 years of his solid experience and insights of various organisations. His interest lies in the areas of Human Capital Development specifically Leadership, Learning and Thinking Skills, Motivation, Team Development, Performance Improvement, and Employee Relationship Management. Mohar, as he is fondly called by friends, is a PSMB certified trainer and holds a Diploma in Public Administration, Bachelor in Laws (LL.B) and Masters in Law (LL.M). He advocates holistic human capital development and leads by example through some of his social and voluntary endeavours.
Course Fees
• RM550 per participant, inclusive of course materials, refreshments and lunch. Discount of RM150 for MEF members.
For Registration Form, CLICK HERE
For Registration Form, CLICK HERE
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