Flexibility stems costly staff turnover - Labour Law Blog

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Jan 23, 2014

Flexibility stems costly staff turnover

Recruitment is an expensive process that many global businesses are keen to reduce. A recent report by the Hays Group attributed the high rate of staff turnover in the Middle East to the 52 per cent of respondents that felt that their employers did not offer a good work:life balance. With employee retention reported as a priority for more than one third of businesses, what measures should firms be prioritising to slash hiring costs, attract and retain top staff? Flexible working, respondents reveal, provides a solution to all three.

Recruitment is an expensive process that many global businesses are keen to reduce. A recent report by the Hays Group attributed the high rate of staff turnover in the Middle East to the 52 per cent of respondents that felt that their employers did not offer a good work:life balance. With employee retention reported as a priority for more than one third of businesses, what measures should firms be prioritising to slash hiring costs, attract and retain top staff? Flexible working, respondents reveal, provides a solution to all three.

The survey, canvassing the opinions of more than 20,000 senior executives and business owners across 95 countries, confirms that in the Middle East flexible working can be used to avoid employee churn (and the consequent expense of recruitment agencies) as 67 per cent of respondents point to flexible working as a perk that attracts top talent.

The research also found that:
66 per cent of respondents say offering flexible working makes employees more loyal;
54 per cent of workers would actually turn down a job that ruled out flexible working;
58 per cent say they would have stayed longer in their last position had flexible working been an option.

Commenting on the study, Kory Thompson, UAE Country Manager at Regus, says: “Hiring and retaining top talent is an age-old priority for successful businesses, but not all companies can afford to offer golden bonuses or salaries above market rate while remaining competitive. Lowering staff turnover is also vital in reducing recruitment agency costs and the inconvenience of starting the hiring process.

“Other benefits of flexible working, which often costs less than fixed office working, can include lowering stress and improving work:life balance. It’s also striking how mainstream the perk of flexible working has become, with many respondents actually choosing a job based on this factor alone.”

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